The things people actually ask.

Yes — one flat monthly price, everything included: design, hand-coded build, fast UK-edge hosting, daily backups, security, minor content tweaks, and a real person to call. First month is free in the sense that no money leaves your account. From month 2 onwards £45 charges on the same day every month, until you cancel.

Around day 25 — about a week before the first £45 charge — Stripe emails you a heads-up and so do I. The card you put down at sign-up is charged £45 on day 31 and every month after, until you cancel. No surprise bills; cancel from your Stripe email before then and the first charge never happens.

No agency overhead. One person — me, Jordan — designs, builds and supports every site, and Cloudflare's UK edge hosts it for pennies per site per month. Hand-coded sites need almost no ongoing maintenance compared to a WordPress site stuffed with 30 plugins. The maths works because the costs are genuinely that low; the price isn't a loss-leader.

Cancel any time — one-click from your Stripe email. The subscription ends at the end of the month you've already paid for. Cancel during the free month and the first £45 never charges; the site comes down (fair — the build hasn't been paid for yet) and you keep your domain plus anything you brought. After 12 paid months together, the site files are yours to keep — cancel later and I email you a zip. Between month 2 and 12, cancel = site comes down, same as the trial period.

Minor changes are included every month at no extra cost — text edits, swapping an image, updating opening hours, adding a service description, contact-info changes, basic SEO tweaks. Major changes (a new page, a redesign, a new feature like an online shop or booking system) are quoted separately so the maths still works for both of us. WhatsApp me with what you've got in mind — I'll be straight about which side of the line it falls on.

If you have one, I use it. If not, I'll help you get one — domains are inexpensive (~£10/year) and kept in your name.

Even better — send it over, or run it through the free site check. I'll rebuild it properly: faster, modern, mobile-first and written around your trade.

No. The £45/mo UK Web Marketing subscription is a complete website on its own — many clients run for months or years with just the site and add a TicketWave HQ module later (or never). The integration hook is built in either way, so there's nothing to rebuild if you decide to switch one on.

That's on TicketWave HQ to publish — pricing varies by module (ordering / bookings / stock / ticketing) and is set independently of UK Web Marketing. WhatsApp me with the module you're interested in and I'll send you the current TicketWave HQ pricing for it. UK Web Marketing doesn't take a markup; you pay TicketWave HQ direct at their published price.

Yes. The UK Web Marketing site can link to any external platform you already use; I'll wire the buttons. The TicketWave HQ integrations are the option for when you're tired of paying the third-party commission and want your customer list back. Most clients run hybrid for 6–12 months while their direct channel ramps up.

Three patterns depending on the module: API (server-fetches data from TicketWave HQ and renders as native HTML — best for SEO, used for ordering and stock), web component (a small JS widget loads inside the page — used for bookings, where the calendar UI is interactive), iframe (sandboxed embed — used for ticketing where the UI iterates fastest). In all three, the customer never leaves your domain.

Fine — the module goes offline and the rest of your UK Web Marketing site keeps running normally. You export your customer list from TicketWave HQ before cancelling (or I'll do it for you). Cancellation of TicketWave HQ is independent of UK Web Marketing; you can have either, both or neither.

UK Web Marketing is operated by TicketWave HQ Ltd, company number 17143167, registered in Pudsey, Leeds. A real company you can check on Companies House. (You can also find me on LinkedIn — there's a link in the footer.)

Days, not months. Once I have your details I build quickly, you review it on a live link, and I launch when you're happy.

WhatsApp during working hours (Sun–Fri, by arrangement): typically within the hour. Outside working hours: first thing the next working day. If something on your live site is broken (down, payment flow failing, etc.), tag the message as urgent and I prioritise it ahead of new-build queries.

No — UK Web Marketing is fully remote. Everything happens over WhatsApp, video call, email or phone. The registered office at Radley House, Pudsey is a Companies House requirement, not a visit location. The remote-only model is part of how the £45/mo maths works.

Yes — the portfolio page lists 90+ businesses across 19 industries that I've built for, grouped by trade. If you want a specific site walked through in detail (eg. "show me what you built for a Leeds plumber"), WhatsApp me and I'll send a link with notes.